At Cirrina Head and Body Spa, we strive to provide the highest level of service to all our clients. To facilitate this, we have established the following cancellation policy, which applies to all scheduled services:

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• Cancellation and Rescheduling: Clients must notify us of any cancellations or requests to reschedule an appointment at least 72 hours prior to the scheduled service time.  Notifications received within this timeframe will qualify for a refund of the paid deposit for cancellations or they can use their pre-paid deposit for their rescheduled appointment. 
   

• Late Cancellations: Cancellations or rescheduling requests made less than 72 hours before the scheduled appointment will be subject to a full charge of the paid deposit. No refund will be provided for late cancellations or rescheduled appointments less than 72 hours in advance.
   

• No-Shows: Failure to attend a scheduled appointment without providing prior notice (a "no-show") will result in the forfeiture of the paid deposit. No refund or credit will be issued for no-show appointments.
   

• Emergency Situations: We acknowledge that emergencies may occur. In the event of an emergency, clients are required to inform us as soon as possible. We will assess each situation individually and, at our sole discretion, may provide accommodations for the paid deposits.

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By scheduling services with Cirrina Head and Body Spa, clients acknowledge and agree to 

abide by the terms and conditions outlined in this cancellation policy.

 

Thank you for your understanding and cooperation.